Business support system
Telecom BSS Software. For billing, CRM & subscriber management.
Give ISP commercial, care, finance and operations teams one customer and service context from subscriber acquisition through renewal and retention.
Customer-led
Contextual
Composable
Auditable

System scope
The capabilities operators use to move work forward.
The OSS/BSS pages use the same Kashtrix visual language, but each domain changes layout, emphasis and information density to match its operational role.
Customer 360
Unify identity, services, interactions, balances and operational history.
Product catalog
Model plans, add-ons, eligibility, pricing and service rules.
Order journeys
Coordinate qualification, fulfillment, activation and status communication.
Revenue management
Connect charging, invoicing, collections and reconciliation context.
Customer care
Resolve requests with service and network context available to agents.
Operational workflow
A visible path from input to outcome.
The workflow below reflects this product domain rather than repeating a generic dashboard story.
Step 1
Capture demand
Policy, ownership and evidence remain attached to the work as it progresses.
Step 2
Qualify service
Policy, ownership and evidence remain attached to the work as it progresses.
Step 3
Activate order
Policy, ownership and evidence remain attached to the work as it progresses.
Step 4
Bill and collect
Policy, ownership and evidence remain attached to the work as it progresses.
Step 5
Retain subscriber
Policy, ownership and evidence remain attached to the work as it progresses.
Controlled access
Roles and permissions around operational actions.
Traceable change
Keep intent and result visible for review.
Operational context
Bring relevant network or business state into the task.
Business support system deployment
Evaluate Telecom BSS Software for your operation.
Share your subscriber scale, network vendors, AAA stack, billing model and automation requirements. We’ll map integrations and an implementation path.
