Business support system

Telecom BSS Software. For billing, CRM & subscriber management.

Give ISP commercial, care, finance and operations teams one customer and service context from subscriber acquisition through renewal and retention.

Customer-led

Contextual

Composable

Auditable

Telecom BSS Software. interface

System scope

The capabilities operators use to move work forward.

The OSS/BSS pages use the same Kashtrix visual language, but each domain changes layout, emphasis and information density to match its operational role.

Customer 360

Unify identity, services, interactions, balances and operational history.

Product catalog

Model plans, add-ons, eligibility, pricing and service rules.

Order journeys

Coordinate qualification, fulfillment, activation and status communication.

Revenue management

Connect charging, invoicing, collections and reconciliation context.

Customer care

Resolve requests with service and network context available to agents.

Operational workflow

A visible path from input to outcome.

The workflow below reflects this product domain rather than repeating a generic dashboard story.

Step 1

Capture demand

Policy, ownership and evidence remain attached to the work as it progresses.

Step 2

Qualify service

Policy, ownership and evidence remain attached to the work as it progresses.

Step 3

Activate order

Policy, ownership and evidence remain attached to the work as it progresses.

Step 4

Bill and collect

Policy, ownership and evidence remain attached to the work as it progresses.

Step 5

Retain subscriber

Policy, ownership and evidence remain attached to the work as it progresses.

Controlled access

Roles and permissions around operational actions.

Traceable change

Keep intent and result visible for review.

Operational context

Bring relevant network or business state into the task.

Business support system deployment

Evaluate Telecom BSS Software for your operation.

Share your subscriber scale, network vendors, AAA stack, billing model and automation requirements. We’ll map integrations and an implementation path.