Business support system

Telecom BSS Software. For billing, CRM & subscriber management.

Give ISP commercial, care, finance and operations teams one customer and service context from subscriber acquisition through renewal and retention.

LIVE UI
ISP subscriber billing, CRM and telecom BSS management interface
Click to View Full UI
Actual Kashtrix application workflowKashtrix Operating System
Customer-led
Operating model
Contextual
Decision speed
Composable
Architecture
Auditable
Control
Core capabilities

Core capabilities for ISP and telecom operations.

CRM

Customer 360

Unify identity, services, interactions, balances, and operational history.

Product catalog

Model plans, add-ons, eligibility, pricing, and service rules.

Order journeys

Coordinate qualification, fulfillment, activation, and status communication.

Revenue management

Connect charging, invoicing, collections, and reconciliation context.

Customer care

Resolve requests with service and network context available to agents.

Product tour

See operational context without turning the website into a dashboard.

The product view is presented as evidence inside a public marketing story—showing how teams move from signal to action while the surrounding page stays focused on business outcomes.

LIVE UI
ISP subscriber billing, CRM and telecom BSS management interface
Click to View Full UI
Live product capabilityKashtrix Operating System
Connected workflow

How it works: from network signal to operational outcome.

  1. 01

    Capture demand

  2. 02

    Qualify service

  3. 03

    Activate order

  4. 04

    Bill and collect

  5. 05

    Retain subscriber

Integrates with your existing ISP infrastructure.

Connect existing network, finance, subscriber and operational systems through APIs, events and managed adapters.

Network and AAA systems
Finance and payment services
Customer communication channels
Open APIs and event webhooks

Modernize ISP operations without disrupting your network.

Plan a phased rollout around your current ISP systems, subscriber base, network devices and commercial priorities.

Build your rollout plan