Telecom CRM

ISP CRM Software. Broadband subscriber management.

Connect ISP subscriber profiles, support tickets, billing, RADIUS sessions and service information around the broadband customer journey from lead to retention.

LIVE UI
ISP CRM and broadband subscriber management interface showing customer profiles
Click to View Full UI
Actual Kashtrix application workflowKashtrix Operating System
Unified
Operating model
Real-time
Decision speed
API-first
Architecture
Role-based
Control
Core capabilities

Core capabilities for ISP and telecom operations.

Subscriber profile

See identity, contacts, services, balances, and history together.

Lifecycle journeys

Coordinate onboarding, changes, renewal, and retention work.

Case context

Give customer teams relevant network and billing signals.

Commercial pipeline

Track opportunities and handoffs into fulfillment.

Communication

Orchestrate service messages across supported channels.

Product tour

See operational context without turning the website into a dashboard.

The product view is presented as evidence inside a public marketing story—showing how teams move from signal to action while the surrounding page stays focused on business outcomes.

LIVE UI
ISP CRM and broadband subscriber management interface showing customer profiles
Click to View Full UI
Live product capabilityKashtrix Operating System
Connected workflow

How it works: from network signal to operational outcome.

  1. 01

    Capture lead

  2. 02

    Create subscriber

  3. 03

    Activate service

  4. 04

    Support lifecycle

  5. 05

    Grow relationship

Integrates with your existing ISP infrastructure.

Connect existing network, finance, subscriber and operational systems through APIs, events and managed adapters.

Network and AAA systems
Finance and payment services
Customer communication channels
Open APIs and event webhooks

Modernize ISP operations without disrupting your network.

Plan a phased rollout around your current ISP systems, subscriber base, network devices and commercial priorities.

Build your rollout plan