Unified Telecom OSS/BSS & ISP Management
The AI-powered telecom operating system for broadband & fiber operators.
Kashtrix eliminates telecom silos by unifying FreeRADIUS AAA, GPON/XGS-PON OLTs, multi-vendor SNMP telemetry, TR-069 CPE automation, convergent billing, subscriber CRM, and carrier-grade CGNAT compliance syslog into one synchronized timeseries architecture.
50K+ Req/s
FreeRADIUS AAA
Multi-Vendor
SNMP & OLT Driver
Autonomous
Agentic NOC Copilot
100K+ EPS
CGNAT Syslog
Synchronized Core Architecture
Four connected layers — from optical glass to revenue.
Connect your fiber splitters, BNG gateways, FreeRADIUS AAA, SNMP monitoring, billing meters, and customer care CRM into one unified operational plane.
Network, SNMP & Device Automation
Complete multi-vendor device management, SNMP telemetry, and high-concurrency AAA.
Complete device lifecycle management for MikroTik RouterOS (v6 & v7 API/REST), Nokia ISAM OLTs, Huawei SmartAX MA5800, ZTE C300/C600, Cisco ASR 9000, and Juniper MX. Continuous SNMP v1/v2c/v3 telemetry with MIB compilation and sub-second polling.
Multi-Vendor SNMP v1/v2c/v3 Telemetry
Built-in MIB compiler, bulk OID polling, and asynchronous SNMP trap reception monitoring optical TX/RX power (dBm), CPU, temperature, and port bandwidth.
Complete Device Management
Automates configuration, backup, and firmware rollouts across MikroTik, Nokia ISAM, Huawei MA5800, ZTE C300/C600, and Cisco BNG routers via SSH, NETCONF, and REST APIs.
FreeRADIUS AAA & PPPoE Engine
Clustered AAA handling 50,000+ auth req/s, PPPoE/IPoE sessions, dynamic IP pool allocation, CoA speed boosts, and automated disconnection upon dunning expiry.
GPON & XGS-PON Provisioning
Auto-discovers and provisions ONTs upon connection to the optical splitter. Assigns VLANs, bandwidth profiles, and verifies optical power levels automatically.
TR-069 & TR-369 CWMP ACS
Zero-touch customer CPE provisioning, Wi-Fi SSID and password configuration, remote diagnostics, speed testing, and scheduled maintenance firmware updates.
BNG / BRAS Session Orchestration
Coordinates subscriber traffic shaping, VLAN mapping, QoS priority queues, and dual-stack IPv4/IPv6 allocation across Cisco, Juniper, and MikroTik CCR routers.
Telecom OSS/BSS Console · OSS / Hardware & SNMP
AI Agents that understand telecom topology, telemetry, and business policy.
Unlike generic chatbots that hallucinate text, Kashtrix AI Agents are purpose-built domain engines pre-trained on RFC standards, Broadband Forum TR-069/TR-369 schemas, and real-time OSS/BSS timeseries data.
NOC Root-Cause Correlation
When a major feeder fiber breaks, hundreds of downstream ONTs send Dying Gasp alerts. The AI NOC Copilot instantly correlates the optical topology, suppresses cascading subscriber alarms, and pinpoints the precise splice enclosure or cable span failure.
Deterministic Policy Guardrails
Configurable permission boundaries allow low-risk diagnostic queries and line checks to run autonomously, while destructive or wide-scale changes (e.g. bulk disconnects, BNG route alterations) require explicit human engineer approval.
Customer Care Diagnostic Copilot
When a subscriber calls, the AI Care Assistant inspects optical RX power, Wi-Fi interference, and RADIUS session uptime in real time, drafting instant plain-language troubleshooting steps for support staff.
Revenue & Churn Mitigation Agent
Continuously analyzes bandwidth consumption trends, repeated speed test failures, and payment patterns to flag at-risk subscribers before they churn, suggesting proactive bandwidth upgrades.
Multi-Vendor Hardware Ecosystem
Complete Device Management & Native SNMP Telemetry
Vendor lock-in is a thing of the past. Manage OLTs, BNGs, and CPEs across all industry-leading manufacturers with unified configuration templates and sub-second polling.
MikroTik RouterOS (v6 & v7)
Direct integration via RouterOS API and REST API for CCR core routers, GPEN switches, and wireless links. Automates PPPoE servers, firewall queues, and dynamic address lists.
Nokia ISAM 7360 / FX Series
Full TL1, CLI, and NETCONF automation for GPON and XGS-PON chassis. Automates ONT profile creation, VLAN cross-connects, and optical power budget telemetry.
Huawei SmartAX MA5800 / MA5600
Automated provisioning for GPON/EPON service boards via CLI/SNMP. Instant discovery of unconfigured ONTs upon connection to the optical distribution network.
ZTE ZXA10 C300 / C320 / C600
Standardized service port configuration, DBA profiles, and traffic shaping policies with automated configuration rollback safeguards.
Cisco ASR 9000 & Juniper MX
Carrier-grade BNG session control via NETCONF/YANG and gNMI streaming telemetry. Manages subscriber QoS policies, VRFs, and dual-stack IPv4/IPv6 pools.
TR-069 / TR-369 CWMP ACS
Vendor-neutral ACS managing subscriber ONTs and Wi-Fi routers (Huawei, ZTE, TP-Link, Netgear, D-Link). Remote SSID setup, channel optimization, and batch firmware upgrades.
Complete Module Coverage
A complete operator lifecycle — not a thin dashboard.
The suite connects commercial, care, finance, and network teams while keeping each operational domain explicit. Use the modules independently or compose them into one operating model.
Subscriber Management
Maintain subscriber identity, contacts, plans, service mappings, lifecycle state and customer history from acquisition through churn.
Multi-play subscriber accounts
Plans, add-ons and service mapping
Lifecycle state and entitlement context
White-label self-care portal
Convergent Billing & Rating
Coordinate real-time prepaid rating, monthly recurring invoices, automated payment retries, dunning, and FreeRADIUS CoA rate throttling.
Prepaid & postpaid convergent billing
Multi-currency and automated tax (VAT/GST)
Configurable dunning with grace periods
Reconciliation and audit evidence
Customer Care & 360° CRM
Give care teams a 360-degree view of the customer with embedded live optical levels, active PPPoE sessions, ticket logs, and payment history.
Single-pane-of-glass customer 360
Optical power diagnostics in ticket
Lead tracking and feasibility mapping
Two-way SMS, WhatsApp & Email
Service Provisioning & AAA
Turn commercial service intent into repeatable activation workflows across FreeRADIUS, BNG gateways, OLTs and TR-069 CPEs.
50K+ AAA auth requests / sec
FreeRADIUS CoA speed boosts
OLT PON port provisioning
TR-069 zero-touch CPE config
SNMP & Device Management
Manage hardware lifecycles, configuration templates, firmware rollouts, and SNMP v1/v2c/v3 telemetry across multi-vendor networks.
SNMP v1/v2c/v3 polling & traps
MikroTik, Nokia, Huawei, ZTE & Cisco
Optical RX/TX power tracking (dBm)
Automated configuration backups
Serialized Asset Registry
Track physical and logical resources, serialized equipment, sites, CPEs, ONTs and deployed service relationships.
Individual MAC & serial QR tracking
Warehouse to technician van stock
ONT-to-splitter mapping
RMA & warranty management
Fault & Ticketing Engine
Convert alarms, subscriber impact and operational incidents into owned work with SLA, escalation and resolution evidence.
Multi-channel ticketing
Topology-aware alarm suppression
Optical degradation alerts
Knowledge and resolution history
Autonomous AI Agents
Deploy domain-specific AI agents for root-cause fault isolation, NOC telemetry synthesis, care troubleshooting, and field dispatch.
AI NOC Copilot & alarm correlation
AI customer care assistant
Deterministic policy guardrails
Predictive churn mitigation
Carrier-Grade Syslog
Ingest over 100,000 syslog messages per second with encrypted 1-year CGNAT audit archives for regulatory compliance.
100K+ EPS via UDP/TCP 514 & TLS
CGNAT public IP & port indexing
Sub-second law enforcement queries
Multi-vendor regex parsers
Security & Governance
Protect operational actions with scoped roles, audit trails, integration boundaries and dual-operator change evidence.
Granular RBAC permissions
Append-only immutable audit trail
Encrypted credential vault
Dual-operator approval gates
Operator Workflow
From acquisition to retention with the same service context.
Subscriber identity, service state, policy, billing and operational history stay connected as work moves between teams.
Acquire
Capture lead, check fiber feasibility, and create subscriber commercial profile.
Provision
Auto-discover ONT, assign PON profile, and push TR-069 Wi-Fi credentials.
Authenticate
Authenticate PPPoE/IPoE sessions via FreeRADIUS with dynamic IP allocation.
Bill
Rate bandwidth throughput, generate cycle invoices, and collect multi-gateway payments.
Assure
Monitor SNMP optical levels, correlate alarms with AI NOC Copilot, and dispatch field techs.
Retain
Use AI churn prediction and automated speed boosts to protect customer lifetime value.
Built For Operator Models
Flexible across telecom, broadband and managed services.
Configure workflows and integrations around your business model while keeping one consistent service and subscriber context.
Telecom & Broadband
Fixed, mobile, and convergent operators requiring high-concurrency FreeRADIUS AAA, GPON OLT provisioning, and convergent rating.
50K+ AAA sessions
Multi-vendor OLTs
Network & service assurance
FTTH & Regional ISPs
Complete fiber-to-the-home operations connecting GIS cable maps, splitter attenuation, customer billing, and mobile field dispatch.
ONT barcode registration
OTDR test sync
Automated dunning
WISPs & Wireless Operators
Fixed-wireless access providers managing MikroTik CCR routers, tower backhauls, CPE signal quality, and bandwidth quotas.
MikroTik API integration
Tower health monitoring
FUP data caps
Multi-Tenant Wholesale MSPs
Operate multi-tenant service catalogs, reseller billing partitions, customer care, and REST API integrations with strict RBAC boundaries.
Multi-tenant partitioning
Reseller commission ledger
Open RESTful APIs
Telecom Architecture & FAQ
Frequently Asked Questions
Answers to common architecture, protocol, and deployment questions for telecom and ISP operators.
Kashtrix is an AI-powered telecom OSS/BSS and unified ISP operating system. It brings subscriber billing, CRM, FreeRADIUS AAA authentication, GPON/XGS-PON OLT provisioning, SNMP telemetry, multi-vendor BNG orchestration, serialized inventory, carrier-grade CGNAT compliance syslog, and autonomous AI agents into a single operational interface.
OSS / BSS deployment
Map your existing network, billing and subscriber stack before you replace anything.
Share your subscriber scale, AAA stack, broadband gateways, access vendors, billing model, payment flows and customer-care process. We’ll map an incremental Kashtrix deployment.