ISP Field Staff GPS Tracking & Work Order Software
Optimize field operations for broadband installers, fiber splice crews, and wireless technicians. Track real-time GPS locations, route field staff efficiently, streamline ONT provisioning proof-of-install, and eliminate dispatch bottlenecks.
Kashtrix Mobile App for Field Crews & Technicians
Empower field crews with offline barcode scanning, optical power test capture, route optimization, CPE QR activation, and instant dispatch sync.
Streamlining Broadband Field Service
Managing field teams for home fiber installations, wireless CPE alignments, and emergency repairs requires total visibility. Without integrated GPS tracking and dispatch automation, dispatchers waste hours calling technicians for status updates while customers wait through vague multi-hour arrival windows.
Kashtrix connects field technicians with CRM subscriber records, inventory balances, and network provisioning in real time. Dispatchers see live technician positions on a map while field staff receive optimized routes directly on their smartphones.
Key Capabilities for Field Teams
Live GPS Tracking & Geofencing
Monitor active technician locations, travel history, and geofenced site arrival/departure alerts automatically.
Intelligent Work Order Routing
Automatically sequence installation jobs based on geographic density, traffic patterns, technician certifications, and truck stock.
Mobile Proof of Installation
Capture optical power test results, barcode scans of CPE/ONT serial numbers, speed test validation, and customer sign-off signatures.
Inventory & Truck Stock Sync
Deduct installed ONTs, routers, fiber patch cords, and splitters from technician truck inventory in real time as jobs are completed.
Frequently Asked Questions
How does Kashtrix track field technician GPS locations?
Field technicians run the Kashtrix Field Mobile App (iOS/Android), which securely transmits location updates during active working shifts with operator-configurable privacy controls and battery optimization.
Can dispatchers automatically assign work orders based on proximity?
Yes. Kashtrix smart dispatch engine analyzes technician skills, current inventory, and real-time GPS proximity to automatically assign ticket urgent requests or fiber repair jobs.
Does the field app support offline mode when underground or out of coverage?
Yes. Work order details, optical power readouts, photo attachments, and customer signatures can be captured offline and automatically sync once mobile data or Wi-Fi reconnects.
Empower Your Field Technicians
Experience Kashtrix Field Staff GPS tracking and mobile work order automation.
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